Bitget futures have problem

Note: Before posting a bug, please check the bot’s event logs for possible errors and double-check that the bot configuration should have allowed the expected action (e.g., checking price filters, indicator conditions, etc.).

Bug details:

  • Bot URL → Gainium app
  • [Optional] Steps to reproduce → it should be able to open order
  • Expected result → it should be able to open order

error shown like this, setting already cross,

image

We have received your bug report regarding the Bitget futures issue. Thank you for providing the bot URL. We will investigate this shortly and provide an update. In the meantime, please ensure the bot’s configuration aligns with your expected actions, including price filters and indicator conditions. We will get back to you as soon as possible.

Bitget futures works for me. Sounds for me this has something to do with hedge mode or one-way mode, not cross or isolated. check if you have configured the same mode (hedge or one-way) on exchange and gainium exchange settings. hope this helps for you.

Seems like there was a problem with position adjustment, therefore orders sent after the error had incorrect settings.
As I can see for now the problem is gone, I assume you updated keys permission.

thank you @ecrypto and @maksym.shamko

yes it works now, it has something to do with hedge mode or one way mode