Not able to stop bots

Hi,

I’m not able to stop some of my bots. This happend already couple days ago and there was an issue which has been fixed but It happens again.

Thanks for looking at it.

Thank you for reporting the issue with stopping your bots, ArrowFPV. We have received your message and will investigate this matter promptly. To assist you better, could you please provide the URL of the bot you are having trouble with? If this is related to a specific deal, please include the deal ID as well. We appreciate your patience while we work on resolving this issue.

okay, it works again… why does it sometimes really struggle? It seems that the page is havily overloaded sometimes…

We have been consistently using 1/3rd of the resources available so it can’t be “struggle”. There could be several reasons why the bot doesn’t respond immediately, but to check yoir issue we will need a bot ID.

We understand that you’re having trouble stopping some of your bots, and we’re here to help! This issue can occur during periods of high market volatility, as it may take longer for the system to cancel orders. Our team is aware of this and is actively working on improvements to make the process faster and more efficient. Thank you for your patience!

The problem related to paper system, not real bots.

Only paper, on real I did not have any issues so far