Bug info:
- Bot URL → 67b6402937f8df4df7cf6cd9
- [Optional] Steps to reproduce →
- Expected result ->Profit and bot continuing running
Thank you for your report, Dirk. We have received your bug submission regarding the insufficient balance to sell at TP for the specified bot (URL: 67b6402937f8df4df7cf6cd9). Our team will review the details and update you shortly. If you have any more information or if there are specific deals involved, please share the deal ID for further investigation.
There is a locked amount of BAN.
I cannot see any stuck orders, can you try to close all orders on exchange side and restart the bot.
That is what i normally do and can do, but because trade is now extremely in loss, because misfunctioning bot, it is not attrracktive for me to close the deal.
The locked amount of BAN good be because i opened a second bot on BAN, hoping to recover losses of the first one.
This behaviour of a bot, another one, I reported earlier and hoped the fix you made was sufficient.
Kind regards
Dirk
Hi Dirk, can you clarify what the bug is? If you had opened another order on Ban and the first bot couldn’t close at TP because some Ban was locked, it doesn’t seem like a bug to me.
As for the bot in the description, I can see that the total amount of BAN is correct, but some of the coin is locked, that’s why bot showing an error, and locked amount increased over time.
If you cancel the orders on the exchange side and than restart the bot, it wont trigger deal to be closed, instead bot will try to place all orders again.
Well it is not typically this bot. There are more bots with the same bug.
Pls check this one too 67ac9b65a2f3d1a083e6873a also not enough funds to close the deal.
Every case needs to be investigated.
This speicifc bot had a problem with TP order due to exchange logic.
I added an update on our side to try to prevent such problems.
Will be included in next release.