I have spent the morning trying to start one grid bot but since the updates did not work, even though I tried multiple times, it would not start. I eventually went to a Trading bot and updated the balances from there, which worked directly, to be able to start the Grid bot. But then I got the message in the picture above.
This is what the bot showed about balances:
The bot still, apparently, made deals while it was red-lighted.
Now it has done 9 trades while red-lighted:
We have received your bug report regarding the balance updates and the issue you experienced when starting the grid bot. Thank you for providing the screenshot. It seems you were able to update the balances via a Trading bot to start the Grid bot. Could you please provide the URL for the grid bot that experienced the issue? This will help us investigate further. We will update you shortly.
I can see that you started the bot using your balance.
The error you got mean that exchange rejected order due to not enough balance. The amount of free balance in the messages might be not accurate, due to update frequency.
Bot was able to place some orders, therefore it was able to make few trades.
