Bug info:
- Bot URL → 67ac9b17a2f3d1a083e67b38
- [Optional] Steps to reproduce →
- Expected result → a normal functioning bot pls
Thank you for your report regarding the issue with your bot. We have received the details, including the Bot URL: 67ac9b17a2f3d1a083e67b38. Our team will investigate this matter and update you shortly. If you have any further information or specifics, feel free to share.
Hey there,
Thanks for reporting this issue!
Regarding the two take-profit (TP) levels showing on the graph, the second one was actually canceled. It was just a visual glitch on our end. Sorry for the confusion!
As for the bot closing at a loss even with a TP order in place, this appears to be related to a previous issue where the TP order was partially filled, and then a Dollar-Cost Averaging (DCA) order was filled by the exchange. This caused the bot to close unexpectedly.
Don’t worry, we’ve implemented new logic to address this specific scenario, and the fix will be included in our next release. We’re working hard to get it out to you as soon as possible.
We appreciate you bringing this to our attention!