Bot stops after reporting an error

Bug Reports
1

Bug info:

  • Bot URL → 6796571aa5949f77428c9b5a
  • [Optional] Steps to reproduce →
  • Expected result →
    image

I do not understand what this means and what to do

2

Thank you for reporting the issue, Dirk. We have received your bug report regarding the bot stopping after encountering an error. We will investigate the problem associated with the bot URL you provided (6796571aa5949f77428c9b5a) and update you shortly. If you have any further details or questions in the meantime, feel free to share!

3

Hi Dirk,

It looks like you’re encountering a rare issue specific to Bybit where the bot stops after an error. This happens when the order is sent to Bybit, but we can’t confirm if it went through.

Here’s what you can do:

  1. Restart the Bot: Simply start the bot again to see if it resolves the issue.
  2. Check Bybit Directly: Log into your Bybit account to verify if the order was successfully placed.

Our team has updated the system to prevent such issues, but if you need further assistance, feel free to ask. We’re here to help!

Best regards,
The Gainium Support Team