Bug info:
Since a few days (monday evening GMT) , my bot called “MULTI - Bollinger Long - 5x4” is not opening deals anymore. For some days I thought was the signals but now I checked myself and the signals are there and should have already opened many deals since then.
I tried already to change the configuration, save and restart, this morning I changed the threshold of the Bollinger, Save and Restart again.
This is making me losing the trust on the tool, day after day…I’m thinking about qutting Gainium even if I like the signal palette of possibilities it offers. If it doesn’t work, it’s useless…
To be fair most of the changes recently (which requires the platform to have a period of outage I’m sure) have been bug fixes not beautification or new features.
It’s unsettling when the platform doesn’t do what you need, but I’m sure the dev knows this needs looking at.
When raising bugs, always put the bot url next to the prompt. You want to try and give the team as much information to go on.
I checked pairs from your bot, some of them has up trend now, some doesn’t opened because you have max deal per pair set to 1. Recent triggers from FIL, RENDER, BEL werent started new deals because you had opened one at the moment.
hello, both the Robot doesn’t open any deals anymore now. It can’t be correct, they do hundreds of operation a day, and not, nothing since the incidents at the gainium platform yesterday:
Sorry for the late reply. The dev checked, it seems the indicator data was processed correctly. Some times the indicator condition may be true but the bot already reached the maximum open deals, so it won’t open new ones.