Charts not loading

Bug Reports
1

Anyone else having issue with charts in bots not loading?
app.gainium.io refused to connect.

1 Like
2

Yes, I’m having the same issue on my Android tablet with both the newest versions of Chrome and Edge. Interestingly it works on my Android Phone with the same browsers. Have still to test on the desktop.

1 Like
3

I’m having this issue on desktop. Makes it almost impossible to work.

4

I am having the same issue on my laptop. Checked both chrome and a fresh install of Firefox. Mobile android phone with chrome is showing the chart ok.

1 Like
5

Would be nice for some support?

6

I also started getting that issue today - on Coinbase and Kucoin.

7

I believe the dev released a fix yesterday. Does the problem persist?

1 Like
8

Working now for me. Thanks for the prompt attention as usual!

9

Im still having pronlem with Kucoin.

10

Did you try CMD+SHIFT+R? Hard refresh to make sure you are loading the latest version.

11

i did. also removed cookies. the problem remains.

12

It works now. Thanks :+1:

13

What is your browser and OS?

14

im on edge windows 11 23h2

15

Do you have this issue in Chrome?

16

I’m having it intermittently on Brave (Chromium), it was fixed but it’s happening again.

17

Still have issue with Brave

18

@oisin.oneill @btest452 can you confirm if the issue still there with Chrome?

19

No issues on Chrome.

20

I’m still having the issue on Brave " app.gainium.io refused to connect."