Close Signal Didn't Fire

Bug Reports
1

Bug info:

  • Bot URL → 677f49bdcdcd2fc2f80e688c
  • Deal ID → 67868bc66011c031ff460cb9
  • Expected result → The bot should have fired sell signal when RSI crossed below 75 (14 length, 1m TF) and when price is min 2% in profit. It didn’t fire so I closed it manually.

image
image1640×829 208 KB

Thanks.

2

Thank you, Kemal! We’ve received your bug report. Our team is currently reviewing the details, including the bot URL, deal ID, and the specific conditions you provided. We’ll investigate why the close signal didn’t trigger as expected and will update you shortly. If there’s any additional information you’d like to share, feel free to let us know!

4

The issue was caused by a bug in how the bot evaluated the RSI condition in combination with the profit threshold. The logic failed to trigger the sell signal because of an error in the sequence of checks. This has now been resolved, and the fix has been implemented. Your bot should function correctly moving forward. If you notice any further issues, please feel free to let us know. Thank you for reporting this!

5

Thanks AI. But now the same bot doesnt open deals when RSI crosses up 25 on 1min timeframe, it’s already missed a couple deals in the past 24 hours.

7

We’re looking into the issue of the sell signal not firing as expected. It seems that you are using data that is up to October 2023. We’ll keep you updated on our progress as we investigate this further. Thank you for your patience!