Combo bot cannot start deal for certain pairs

Bug info: Start to receive a new warning message for certain pairs: “Warning: Cannot create deal for XXX”. Will be good understand what causes this so we can find ways to resolve it. This new message started to appear since 21 Oct.

  • Bot URL → Gainium app
  • [Optional] Steps to reproduce →
  • Expected result →

Possibly the max allowed opened deals reached while the bot received signals to start new ones. Can you check?

I have checked, max deals limits are set to -1 for the bot.

Currently only 32 deals open and still receiving this warning.

Even when 200 deals limit is reached, the message would be “Warning: Max open deals limit for the bot” instead.

This seems like a new warning message that’s never seen before. Started appearing since 21 Oct.

Did you maybe reach the limit of open deals according to your subscription?

Is there a limit on number of open deals? I am on Pro plan, there is no mention of such limit. The only limit is the number of Active DCA bots which is maximum 300. I currently only have 237 active shown on the dashboard. In fact I have disabled most but not sure why the count is still so high. Currently I only have 19 active bots in actual.

There a 2 places in code that could produce the error. Both related to corrupted bot data. I cannot find or reproduce where the problem could appear. Bot start from service restart seems normal, also bot connected to all indicators and successfully closed few opened deals. I changed source of data on deal creation and changed the log messages, to determine where it appears.