Combo Bot is placing orders incorrectly

Hello,

For the past week, the Combo Bot has been placing orders incorrectly and seems to be losing orders. I constantly have to restart it manually to make it work properly.

Bug details:

Hi @iDimon, thanks for the detailed report — sorry the combo bot has been giving you trouble this past week.

To dig into this properly, could you give me a bit more detail:

  1. A specific deal ID (or a couple) on that bot where you saw the problem — so I can trace the exact orders.
  2. What “incorrectly” looks like — e.g. duplicate buy orders, missing DCA levels, grids not being replaced after a fill, wrong price/quantity, or the bot sitting idle with open orders unfilled?
  3. Roughly when the last bad occurrence was (date/time + timezone), and whether it tends to happen right after you notice you need to restart.

The screenshots didn’t come through with enough detail on my end, so the deal ID + a line on what specifically went wrong will let me pull the exact order history and pin down the cause. Thanks!

Is anyone already looking into this issue? The same problem keeps happening every day :smiling_face_with_tear:

Hi @iDimon — yes, this is actively being looked into, you’re not shouting into the void. :slightly_smiling_face:

What you’re describing — the bot losing track of its orders and only behaving again after a manual restart — matches a known issue we’ve been working on: under certain conditions a bot can stop receiving order-fill updates from the exchange feed, so its internal state drifts out of sync and it places/manages orders wrong until a restart resyncs it. We recently rolled out a fix (a watchdog that’s meant to detect and self-heal exactly this), so it’s very useful to know it’s still recurring daily on your bot — I’m flagging your case directly to the engineer on it.

Two things that would help me pin your specific case to the logs:

  1. A deal ID on that bot from one of the bad episodes.
  2. The most recent date/time (with timezone) you had to restart it.

With those I can correlate your account against the fix and make sure your bot is actually being covered. Appreciate your patience — and the screenshots.

  1. 6a4afa7debde3cac38d7ae6a

Hi @iDimon — good news. I dug into your HYPE-USDC combo bot in detail, and here’s what I found.

The underlying cause was a Hyperliquid-specific connection limit that could cause order fills to be missed on our side — which is exactly what produced the “orders placed incorrectly / lost orders, needs a restart” behavior you saw. We deployed a fix for that (spreading Hyperliquid’s data connections across more servers, plus a 30-second safety poll that catches any fill the live feed misses).

Checking your bot now, it’s healthy: every open order is correctly positioned around the current market price, fills are being tracked properly, the grid has been rolling normally and is in profit — with no missing or stuck orders since the fix. In other words, the bug that was forcing you to restart should be resolved.

Please keep an eye on it over the next few days. If you ever see it happen again, just reply here with the deal ID and roughly when it occurred, and I’ll reopen this immediately and check the exact order against the exchange. Thanks a lot for the detailed reports and screenshots — they made this much easier to pin down. :folded_hands:

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