Combo Bot on BitGet will not display Smart orders

iDimon · January 27, 2025, 4:51pm

Bug info:

I restarted it manually, and the bot itself closed the deal and opened a new one, but the smart orders were not displayed, this happened after today’s Update (01/27/2025) before that everything was displayed correctly

The same bot on ByBit displays smart orders correctly

Amia · January 27, 2025, 4:51pm

Thank you for reporting the issue regarding the Combo Bot on BitGet not displaying Smart orders. We have received your feedback and will investigate this matter promptly. Additionally, could you please provide the URL of the bot you are using? This will help us in resolving the issue more efficiently. If you are experiencing this with a specific deal, please share the deal ID as well. We appreciate your assistance!

maksym.shamko · January 27, 2025, 5:10pm

I can see an error due to order step. Looks like some fees were changed, including SOLUSDT from 0.1 to 0.2. Despite bitget said to you all fees are 0.1, its not true. Some fees were 0.2 last week when I made a fix.
Tomorrow I will check is it mixed up from our side, or fees were really changed

iDimon · January 27, 2025, 5:25pm

So, because of this, smart orders are not visible? Here I took a screenshot of the last transactions of the Bot, and as you can see the commission is 0.1

iDimon · January 27, 2025, 6:21pm

After technical work, Smart orders are visible again

maksym.shamko · January 27, 2025, 6:22pm

Yes, if there an error in bot settings smart orders wont be generated to display on chart.

I will check API response, maybe problem on our side

iDimon · January 27, 2025, 6:26pm

Thank you

Amia · January 28, 2025, 1:19pm

The issue with the Combo Bot not displaying Smart orders on BitGet has been resolved! Thank you for your patience!