Someone checked my backtest results, signed up through this link and subscribed. Even though I set my current 30% referral commission to you / friend - 0% / 100%, which is all for the subscriber, it seems like I would get some or even all of the referral bonus. Please check if I am wrong or not.
Thank you for reaching out! It looks like the friend bonus settings were changed after the user created their account. Please note that the commission assigned to a friend is determined at the time their account is created and does not update if you modify your settings later. Let us know if you have further questions!
How can that be? The split was defined 0% / 100% almost from the beginning 2023 and the referral link was first used at the end of 2024 with exact that split.
Thank you for bringing this to our attention! The issue you reported has been identified and resolved. The fix will be included in the next release. We appreciate your patience and understanding!
Thanks. I would appreciate it, if also the subscriber would get the total commission as configured then.
The one who already payed is not changed, the others is set to 100.
I would have preferred it if Gainium could redirect the commission as it is configured, so I don’t have to find a way to redistribute it according to my wishes. But don’t worry, I’ll see what I can do. I don’t want to take up your time.