Deal closed but still shows open in bot

Bug details:

  • Bot URL → Gainium App V2
  • [Optional] Steps to reproduce →
    • On Mar 28, deal for coin pair ETHFI_USDT was opened by this bot. Can see corresponding trading logs in binance change (spot). Deal ID: 69c71a07cdce910671ffef26
    • On Mar 31. Binance exchange (spot) shows the deal has been closed. But in the bot open deal list, this deal is still open and active.
  • Expected result → If the bot has closed the deal, the deal status should reflect as closed in the bot UI and also trigger notification.

Also see the binance exchange record, timing, amount all matched.

Thank you for reporting this issue. We have received your bug report regarding the deal status not updating correctly for your bot. We will investigate this promptly and provide an update shortly.

You have provided the bot URL, which is helpful. Could you also provide the relevant deal ID for the ETHFI_USDT trade you mentioned?

Deal ID: 69c71a07cdce910671ffef26

You are using legacy binance API keys. Binance dropped support of orders stream for such keys. You must update them, otherwise we are not able to receive any updates

Do not delete your existing linked exchange, only update its keys.

1 Like

Thank you so much! Keys updated