Deal not closing even after hitting TP target

Bug Reports
1

Bug info:

Hello,

I hope everyone is doing great.

To my surprise this morning I logged into my profile and found 2 deals in profit much higher than my TP at 2%. One was at 9% another at 7% and they didn’t close. Please advise.

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Bot Link: Gainium app

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  • Expected result →
2

Thank you for reporting this issue, Abdullah. We’ve received your report regarding deals not closing after hitting the TP target. Our team is looking into it, and we’ll provide an update shortly. Thank you for your patience!

3

Thank you for bringing this to our attention! It seems there is an issue with real-time updates in the system, which is why your deals didn’t close after reaching the take-profit target. Our team is aware of the problem and is actively working on a fix. We truly appreciate your patience while we resolve this for you.