Error: can not place reduce Order

Hi,

I come up again with the same issue. It happend many times in the past couple of days. I have a running bot with real money and I can not close the postion.

It would be nice if one would have some more information about how to solve it instead of just the error. Can someone help please.
the Deal ID is: 663be7db942e36285bfb3bef

Thanks


You have 2 bots: short and long on the same exchange without hedge mode. One bot close the position of another. This is a bad way. You need to enable hedge mode, to each bot use its own position side

We cannot give any information about how to solve the error because we don’t know why the position is no longer there, that’s for the user to investigate, there could be many reasons for it.