Error messages on bots

Bug Reports
1

Getting these kind of errors since morning, specially from bots which have 1 deals. i have enabled ignore fee settings too.

can you please suggest fixes for this i got around 7-8 messages since morning.

Gainium alerts, [03/06/2025 20:24]
Bot Error - IOTX Target 0.06 @ Binance SPOT (spot)

Not enough balance Order id: 5OoLis1, side: sell, price - 0.02453 , order type: deal close, balance total - 1397.711 IOTX, free - 1397.711 IOTX, required - 1399 IOTX

Type: dca
Link: Gainium app
Date: Tue, 03 Jun 2025 14:54:16 GMT

Gainium alerts, [03/06/2025 20:34]
Bot Error - LPT Target 15 @ Binance SPOT (spot)

Not enough balance Order id: x-HjZ, side: sell, price - 8.604 , order type: deal close, balance total - 12.99801 LPT, free - 1.98801 LPT, required - 1.99 LPT

Type: dca
Link: Gainium app
Date: Tue, 03 Jun 2025 15:04:12 GMT

2

We’ve received your bug report regarding the ‘Not enough balance’ errors you’re seeing on your bots. Thank you for including the bot URLs: [Gainium app, Gainium app]. We will investigate these errors and provide an update shortly.

3

It appears the issue stems from insufficient balance in your fee asset. Even though ‘ignore fee’ is enabled, the system attempts to cover the fee in the base asset of the trade if your fee asset balance is too low. Please ensure you have sufficient funds in your fee asset to avoid this.

4

I think that’s the issue. I bought some BNB and added it to my spot wallet on Binance. I’ll let you know if it happens again.

5

even after purchase BNB, still getting error, i got the error message before 5 min ago Gainium app

6

This is on binance end, we can’t do anything about it. The only thing I can recommend is deactivate the ignore fee option.