I can't delete a bot

Bug Reports
1

Bug info: For some strange reason, a can’t delete this bot.

https://app.gainium.io/bot/677822f3e93f522c0b24481b

  • Bot URL →
  • [Optional] Steps to reproduce →
  • Expected result →
2

Hi,

Thank you for bringing this issue to our attention. We will be forwarding it to the dev team for review and checking. Rest assured, we’ll keep you updated and provide you with an answer as soon as possible

3

Hi John,

Thank you for reaching out with your concern. Our team has looked into the issue, and the bot you were unable to delete has now been successfully removed.

If you run into any more issues or have further questions, feel free to let us know. We’re here to help!

Best regards,
The Gainium Team

1 Like
4

Well, now that you mention it, the exact same thing happened to me with another bot, and I can’t delete it. Here I leave you the link.

https://app.gainium.io/bot/677c3314e93f522c0b942b3e

5

The problem with previous bot, is that you deleted the exchange and wasn’t able to do anything with the deal. However this bot is simply closed and has active in it. To be able to deleted you need to close or cancel the deal and then stop the bot.
I did it, bot deleted.

6

Can you add restrictions that prevent us from deleting objects that are still needed elsewhere, especially if those dependent objects cannot be deleted automatically? There could then be a warning about the dependent objects, possibly combined with a question about whether they should be deleted as well. Should I create a feature request for this so it can be prioritized?

7

There is already a warning from the API, if you will try to delete the bot with active deals.

1 Like
8

Thanks, it’s strange because I couldn’t delete the deal either, for example, I have another bot that I can’t stop either, it doesn’t have open deals, and I haven’t deleted the exchange either, however I can’t stop it because it says the bot doesn’t exist. I’ll give you the link right away.

https://app.gainium.io/bot/67783dfce93f522c0b28b7d4

9

You can try to start and then stop cancelling deals

1 Like
10

Well, I tried restarting it and it reacted, the problem is that the bot was on and I couldn’t turn it off, but it was solved by restarting it. Thank you.