In grid bot, the order does not seem to get match

Bug Reports
1

Note: Before posting a bug, please check the bot’s event logs for possible errors and double-check that the bot configuration should have allowed the expected action (e.g., checking price filters, indicator conditions, etc.).

Bug details:

  • Bot URL → Gainium app and Gainium app
  • [Optional] Steps to reproduce →
  • Expected result → There seem to be no match from buy and sell order. No idea why this is happening.
2

We have received your bug report regarding the grid bot orders not matching. We will investigate this issue and provide an update shortly. Thank you for including the bot URLs, this is very helpful for our investigation.

3

You changed grid settings of the bot. Newely filled orders cannot find match in previously filled. It just need some time to work in new grid.