Kucoin - Sell order to high! lost money

[trigiecrypto]

Bug info:
When checking the Kucoin exchange i noticed a short/sell position open on ETH which was in loss. I’ve checked the logs and Gainium opened a long position at 24-8-2024 13:00:46 and tried to close it on 24-8-2024 18:10:15.
I’ve checked the Exchange and logs in Gainium and it seems that Gainium placed a sell order bigger then the long position.

.

Total amount of bought = 0.56 ETH (0.18+0.18+0.2)
Sell order =1.2 ETH
Difference: 0.64 ETH
See also screenshot from the Exchange

With the 1.2 ETH sell order the 0.56 ETH was sold AND 0.64 ETH short/sell remained open which shouldn’t be the case.I closed the remaining short at 24-08-2024 19:53:21

What should have been a win is now a 20$ dollar loss instead of a $2 win. Please fix this asap, if i didnt noticed this this would caused a liquidation.

• Bot URL → [Trading Bot | Gainium Gainium app
  Transaction id: 66c9bd5e5000ed19535fa62a

• [Optional] Steps to reproduce →

• Expected result →

[trigiecrypto]

pls, can you give me an update on this bug report?

[trigiecrypto]

Another deal with a similar problem (different bot Trading Bot | Gainium App). Have enabled these functions:

Transaction ID: 66cf43059336b6774ce4c353

This time I lost $42

Total amount SELL: 1157+264=1421
Total amount BUY: 115.7
Difference: 1421-115.7=1305.3

This is correct

This is incorrect:

Loss (manually closed):

Can you please have a look? I cant trust Gainium for this type of bots and need to babysit my deals. Also loosing money instead of gaining.

[aressanch]

It’s something related to Kucoin and one of the latest feature, it’s already fixed. I can send you double the amount oft he loss in credit to compensate.

[trigiecrypto]

Hello Ares,

Thank you, much appreciated. Will monitor if it’s fixed.
Send you a pm with a proposal.