Bug info:
The platform cannot read my funds from my Subaccount, I already updated the API, thinking that this could be the problem, but the funds still do not appear (NOTE: it is a Master trader account)
In principle I don’t have a major problem, what worries me is that my bots open positions taking a % of the portfolio for orders, and if it can’t read how many funds I have I’m afraid it won’t open positions.
(NOTE 2: this only happens to me with my master trader subaccount, I have other linked subaccounts and it does read the funds correctly)
Thank you for bringing this issue to our attention. We have received your report regarding the platform not displaying your funds correctly from your subaccount, despite updating the API. This includes the concern about bots potentially being unable to open positions due to this error.
Our team is currently reviewing the problem, and we will update you shortly. Rest assured, we understand the importance of this issue, especially for Master trader accounts managing active trading bots. Thank you for your patience!
Thanks for bringing this issue to our attention! The problem was caused by an outdated logic that handles the Bybit futures balance, specifically for Subaccounts in Master Trader accounts. We’ve updated this logic, so your funds should now appear correctly. If you’re still experiencing any issues, please let us know. Thank you for your patience!
