Not Error unknown oid

Bug Reports
1

Bug details:

  • Bot URL → Gainium app
  • [Optional] Steps to reproduce →
  • Expected result →

Showing an error and also saying that I don’t have enough credits. Plan should allow for 8 grid bots but this is the 7th. It was also working fine until yesterday.

2

Hello! We have received your bug report regarding the “Not Error unknown oid” and the issue with your bot showing an error and insufficient credits. We understand that this is your 7th bot, and your plan should allow for up to 8 grid bots. We’ve noted that this issue started yesterday. We are actively looking into this and will provide an update shortly. We have also retrieved your user information to assist with our investigation.