Paper bot doesn't open deals

Bug info: The bot starts (I see the green dot on status) but it doesn’t open deals. I am using ASAP. Same story with the tradingview alerts. I tried the Kucoin and Bybit. Also, I noticed that the website navigation becomes much slower on bots containing DCAs with indicator.

  • Bot URL → Gainium app
  • [Optional] Steps to reproduce →
  • Expected result →

Thank you for reporting the issue with the paper bot not opening deals. We have received your message and will investigate the problem shortly.

Since you mentioned a bot, we appreciate you including the bot URL. Additionally, if you have specific deal IDs related to this issue, please provide them for further clarity. We’ll keep you updated on our findings.

Hey there!

Thanks for flagging this! It looks like the issue was happening because the Take Profit (TP) setting was set to dynamic ATR/ADR, but without a specific indicator selected.

While I couldn’t reproduce the exact problem, I’ve added an extra check to the system when saving bots that should prevent this from happening again.

If you continue to experience the issue, please let us know.