Despite being profitable, there are several open trades in my dynamic price filter grid Gainium DCA bot. I also think they have met the condition — have they not?
What am I missing here?
Hello! We’ve received your bug report regarding profitable trades still being open on your bot, and we’ll provide an update shortly. You mentioned your bot, and it looks like you included the URL in your report, thank you for that. We’re looking into why these trades remain open despite being profitable and seemingly meeting conditions.
Hello there! Thanks for reaching out. We’ve identified and fixed a temporary issue with the indicator data that was affecting your bot. While it’s sorted for now, we’re still looking into the root cause to prevent it from happening again. We appreciate your patience and understanding!
1 Like
Thanks! The effect on the bot was visible immediately, producing great daily results. It’s a pity it was only paper trading though. 
Have you found the root cause yet, or do you consider the bug to be fully fixed now?
It happened first time, so we are not sure the problem is gone. Probably was a coincidence
So would you consider this bug to be fixed now? We can create new Bug Reports if needed.
I will close it for now. If any problem again, you can let me know I will reopen
1 Like