The bot cannot start

Note: Before posting a bug, please check the bot’s event logs for possible errors and double-check that the bot configuration should have allowed the expected action (e.g., checking price filters, indicator conditions, etc.).

Bug details:

  • Bot URL → Gainium app
  • [Optional] Steps to reproduce → should be able to start bot
  • Expected result → bot start deal

Hello! I’m sorry to hear you’re experiencing issues with your bot. We’ve received your bug report regarding “The bot cannot start” and will update you as soon as possible. Thank you for including the Bot URL, that’s very helpful for our investigation.