This is the third or fourth time this has happened.
I use a simple 2.61% TP Limit orders for the bots, and the exchange has those limit orders, which hit correctly. But on the bot, it still shows as running.
when restart bot deals are closing and says it only had 2.61% profit
Here is a screenshot of closed deal. It already closed on the exchange, when i see that it shows around 8%+ unrealized profit on Gainium. It should close on Gainium when the exchange deal closes and open a new deal otherwise we miss lots of profits, but here it is hanging the order without opening a new deal. Can you please check and fix this?
This is one, bot but other bots also have same issue
Hello! We’ve received your bug report regarding the TP trigger not closing deals on Gainium even after they’ve closed on the exchange. We understand this is causing issues with your bots and missing profits. We will update you shortly on this matter.
Thank you for providing the bot URL: https://app.gainium.io/bot/69ea52c60cc954c8af9c7b95?a=1088&aid=share-bot&share=3ce48b4a-bf86-4e33-81c7-53902f72fc42
You are using outdated keys for Binance. We cannot connect to user stream using them. You need to create new binance keys and update exchange settings
I followed the steps and updated the API keys. Can you please check whether it is okay now? Thanks!
Yes, works
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