Unable to stop bot

Bug Reports
1

Bug details:

Unable to stop bot, tried multiple times, the button is always stuck at “Processing”,
waited for 15-30mins, refreshed the page, and its still running

  • Bot URL → Gainium app
  • [Optional] Steps to reproduce → try to stop the bot
  • Expected result → bot stopps
2

Hello! We have received your bug report regarding being unable to stop your bot and will provide an update shortly. We appreciate you including the bot URL, this helps us investigate the issue more efficiently.

3

right after I raised the bug… i tried to stop it… now it worked… weird

what I did was, i tried to change the bot parameter, saved it, and tried to stop it
now the bot is closed

4

What did you change? I don’t think it’s related to changing settings though, probably a connectivity issue and it just so happened that you changed the settings at that time. In any case let us know if it happens again.

5

I changed the TP%.
I dont think it was related to changing settings either.

I’ll let you know if this happens again and I can reproduce it

thanks

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