Not enough balance error still not resolved?

Hello @maksym.shamko

The problem that we talk about some days ago (Still receiving the error ‘Error: Not enough balance…….’) seems partly resolved as is not happening again with new bots/coins. But I have 3 bots that remain with the same error and no matter if I restart them, the error is still there, so I have enough balance but part ot them is free and the other locked:

Then I have another bot wih a slightly different issue, where the required balance is 2x higher than what I bought which is not posssible, this bot should already have sold the “normal” quantity as it reached TP several times

Thanks in advance for your help and happy new year!

I can see first 3 bots with locked base. I cant see the orders through positions page. Can you check it on exchange directly? I assume due to previous issues there might a TP SELL order that still on the exchange. If you will be able to cancel it and restart the bots, they should be running ok.

The last one should have more base. If you are saying it was already sold, you can try to enable adaptive close feature and close the deal, while it is in the profit.

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